The end of another Semester and we made it through with some success.
I always expect to feel really upbeat and giddily happy at the end of the semester / academic year whereas actually it is a mixture of relief and satisfaction for all we’ve achieved and the service we’ve provided and the students that we have helped and supported.
As we all know the days of the summer break in libraries / universities is very different to what it was and we start almost immediately thinking about what we need to plan for next September.
We started the year with the opening of the Learning Commons which has been a great success. It has been popular with students and it has enabled us to showcase an example of the learning environment and service that we offer.
And now we are planning for our major refurbishment of the Library building.
Transforming Your Library
The enabling works have started and we have library books, journals and other stock are being relocated either offsite or to other floors of the building. The Ground Floor of the library is closed and access to resources is by request at the Service Desk.
There has been a lot of work done this year regarding library collection management including weeding and rationalising of stock.
Our new Library Management System went live last June and the project was finished by the end of September. We now have a Library Management Platform working group which took over from the Project Board where we discuss progress and developments to the system. We’re also looking at what self-service circulation facility we could provide at our Orkney campus.
There have been quite a lot of changes to our IT helpdesk over the last year including a change to staffing and this will continue over the next few months. This has given us a chance to make some changes to the operational procedures and also to look at short term and long term developments. We have started to review our IT Helpdesk system and we hope to update this in the coming year.
Changes in staffing have also meant a change to the Service Desk Supervisors roles and much more integrated working between the IT Helpdesk and Library Service Desk – it is definitely a Service Desk now that can answer any sort of enquiry or issue. We are continuing to work on staff training and upskilling to make sure that staff are confident to provide the help and support for students that is needed.
Communications have been a big part of the year with our blog posts and social media accounts being used on a daily basis to inform and promote a wide variety of topics.