We’re now at the end of October and at the end of week 7. The time goes incredibly quickly without a chance to think about what is happening.
The beginning of semester went well especially with the opening of our Learning Commons. This is a space in the main part of the university that is being managed by Information Services and staffed on a daily basis by the Customer Services Team. It is part of the library but at a separate location – no books but study spaces of various types including group areas and rooms. It looks really great and is popular.
We’re there from 11.00am – 4.00pm to answer enquiries in the same way as we do at the Library Service Desk.
The new Library Management System is working well although, as expected,we have had lots of configuration tweaks to make after going live and also on-going training for staff. It’s a matter of everyone getting used to it and using new procedures (not trying to replicate previous practices!). The evening and weekend staff have had to do a lot of learning on the job but we’re all getting there.