Monday morning is a chance to catch up on staff and check whether they have any issues.
Secondly it is the time to deal with urgent issues. We moved from Blackboard 8 to Blackboard 9 last week. It went very well but has exacerbated a long running issue of browser cookies. There is a temporary fix I.e. deleting browser history and cookies but if a student is faced with an error message while trying to access Blackboard then they will be deterred. We have put help sheets on Blackboard and an All Users email.
There have been a few requests for using the QuietStudy room in the LRC for classes but we can’t do this as it cuts down on the number of open access PCs.
We have net books which are proving popular – the only issue being the short battery life. The number of ‘technologies’ which we have available for loan has Increased and we have a dedicated bespoke database to keep track of bookings and reservations.

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